the House of Veintiséis
Insider Rewards Programme
The Veintiséis Insider is a rewards programme create specially for you to enjoy amazing rewards.
It's free to join and every $1 spent gets you closer to a basket-full of wonderful treats!
· I just made a purchase, is it too late to sign up and receive the Insider points?
Not to worry, contact our friendly customer service at firstname.lastname@example.org and our team will assist to get your points credited.
· What if I have an old email address or multiple email addresses and want to combine my accounts & earnings?
Email us your old and new email address and we will assist to merge your accounts into one.
· It's my birthday soon, sweet treats?
Of course my lady! You will receive a 15% discount coupon for your birthday. So remember to input your birthday in your Insider Account.
EARNING & REDEMPTION
· How do I earn points?
You will earn points when you sign up for an account, on your birthday, every dollar$ spent, when you refer your friends and more!
· How do I check my points?
Simply log into your account (click on "Insider Rewards" tab on bottom left of your screen) and you will see a popup to show how many points you current have, and what rewards there are.
· Am I able to see the transactions that took place thus far?
Yes, you are able to! Once you are in your account, hit the tab named My Rewards on the popup and voilà!
· What can I do with my points?
Do check out our redemption chart below.
HOW TO EARN INSIDER POINTS
Refer to our brand new rewards campaign below.
|Points For Purchases||+ 5 Insider Points per SGD1 spent|
|Refer A Friend||+ 10 Insider Points for every time you refer a friend who spends more than SGD20
(your friend gets +10 points too)
|Create An Account||+ 20 Insider Points|
|Gifting||+ 100 Insider Points when you spend over SGD350 at our store|
+ 400 Insider Points when you make 5 purchases
DOLLAR$ REDEMPTION CHART
Do email our team should you require assistance with Rewards balance and/or Rewards redemption.
|500 Insider Points||SGD2.50 Off|
|1,000 Insider Points||SGD5.00 Off|
|1,500 Insider Points||SGD8.00 Off|
|2,800 Insider Points||SGD15.00 Off|
|3,500 Insider Points||SGD20.00 Off|
|5,000 Insider Points||SGD35.00 Off|
· Do points ever expire?
Inside Rewards points will expire after 12 months of inactivity (no purchases made) – your points and rewards will all return to zero.
· When does birthday discount code expires?
Insider birthday discount of 15% will expire after 30 days.
· What about my redemption vouchers / coupons?
Redemption coupons will expire after 180 days.
TERMS & CONDITIONS
· Rewards redemption codes are valid for purchases via our e-store only
· Insider Account is non-transferrable
· Offers and vouchers cannot be used in conjunction with any other promotions
· VEINTISÉIS reserves the right to amend the terms and conditions of our Insider programme anytime without prior notice. All matters of dispute will be subjected to the final decision of VEINTISÉIS
Have other questions regarding our Insider Rewards Programme? Simply drop us an email at email@example.com and we will be happy to assist you!