Welcome to
the House of Veintiséis
Shipping & Delivery
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We seek your understanding that during sales period and holiday seasons, shipping might be slightly delayed due to overwhelming orders.
Please bear with us as we sort them out as quickly as we can. Always look out for any delayed shipment announcements on our Instagram.
LOCAL RATES & DELIVERY TIME FRAME
All orders will be shipped out within 3 working days and an email with your Tracking Reference Number will be sent to notify you once your order has been shipped.
Singapore
Standard Shipping |
2 to 5 business days |
SGD5 |
Standard Shipping Complimentary |
2 to 5 business days |
Complimentary for orders above SGD80 |
Express Shipping |
Next-day |
SGD18 |
Delivery time frames include the packing of your order upon confirmation.
Please email our team at sales@veintiseis.co (or you may simply FB/IG DM us) should you require same-day / next-day delivery. We do not guaranteed that time slots will be available.
After 3 unsuccessful delivery attempts (standard shipping only), your parcel will be returned to us. We would be more than happy to redeliver your order however, additional redelivery fees will apply.
OVERSEAS RATES & DELIVERY TIME FRAME
Do note that standard airmail takes about 5-15 business days, depending on each individual destination. Delivery timeframes include the packing of your order upon confirmation. Please email our team at sales@veintiseis.co (or you may simply FB/IG DM us) for overseas door-to-door courier if you'd like to opt for express international shipping.
Malaysia
Standard Shipping |
7 to 10 business days |
SGD8 |
Standard Shipping Complimentary |
7 to 10 business days |
Complimentary for orders above SGD100 |
Hong Kong
Standard Shipping |
3 to 10 business days |
SGD15 |
Standard Shipping Complimentary |
3 to 10 business days |
Complimentary for orders above SGD180 |
United States
Standard Shipping | 12 to 18 business days | USD24 |
Standard Shipping Complimentary |
12 to 18 business days |
Complimentary for orders above USD250 |
UPS Worldwide Expedited |
4 to 6 business days |
USD58 |
UPS Express Saver |
1 to 3 business days |
USD68 |
Kindly expect delay in international deliveries due to global covid-19 outbreak. It is our goal to deliver within the mentioned times, however, delivery dates are not guaranteed as shipments are handled by third parties and are subject to carriers' local bank holidays.
We thank you for your understanding as the rates and timeframe changes depending if your country currently has a lockdown, curfew and etc. All the above will affect the total delivery time.
All Other Locations
We have stopped all international flat-rate shipping (except Malaysia, Hong Kong and United States) at this moment as there are various charges depending on final country to be delivered.
Please get in touch with our team at sales@veintiseis.co directly for your overseas purchase – we will advice with the latest rate and delivery timeframe available.
TAXES & DUTIES
If taxes and/or duties are incurred for your parcel, you will be responsible to cover the fees before delivery can proceed. Delivery timeframes include the packing of your order upon confirmation. All deliveries come with a tracking number.
To avoid unplanned costs, estimates on customs & duties may be found here. The information provided in the link or on our website regarding taxes or import duties should only be used as a reference. For the most accurate and up to date information, it is best to check with your local customs office before placing an order.